The North West of England's Newest Waterfront Development

Privacy Statement


 Data Protection & Privacy Policy


Introduction

The purpose of this policy is to explain how Furness Enterprise Ltd collects protects and uses personal data. Furness Enterprise Ltd is committed to ensuring that any personal data supplied by its customers or is otherwise generated by its business activities is collected and processed fairly and lawfully in accordance with the UK Data Protection Act 1998.

What Types Of Personal Data Does Furness Enterprise Ltd Collect?

Furness Enterprise Ltd needs certain personal data to enable it to provide its products and services to its customers and end users. The personal data collected will generally include: company name company size and sector individual contact names and job titles for delivery installation support and billing postal address elephone and fax numbers e-mail addresses. Furness Enterprise Ltd also has access to personal data that is generated over the Furness Enterprise Ltd network including IP and email addresses for incoming and outgoing data and network usage data. In certain circumstances Furness Enterprise Ltd may also collect financial information about Furness Enterprise Ltd customers and end users from third parties to enable Furness Enterprise Ltd to assess its risks in granting credit terms and contact information about organisations Furness Enterprise Ltd considers may be interested in Furness Enterprise Ltd products and services.

How Does Furness Enterprise Ltd Obtain Personal Data?

Furness Enterprise Ltd obtains personal data in a number of ways including from orders placed by customers and end users (whether by telephone fax or email or by application form) from enquiries made by existing customers and potential customers (including information gathered at marketing events and via the Furness Enterprise Ltd web site) from third party list brokers from resellers who pass on personal data to Furness Enterprise Ltd about end users and directly from the Furness Enterprise Ltd network.

How Does Furness Enterprise Ltd Use The Personal Data That It Holds?

Providing and Improving the Furness Enterprise Ltd Service

Most of Furness Enterprise Ltd use of personal data is necessary to enable it to provide a service to its customers and its end users including order processing delivery installation and support services as well as for invoicing and in order to answer general customer enquiries. In addition Furness Enterprise Ltd may also use personal data to improve on the level and type of service Furness Enterprise Ltd offers to its customers. As part of this interest in improving the service provided Furness Enterprise Ltd may process personal data for the purposes of sales analysis and customer usage statistics.

Direct Marketing

Furness Enterprise Ltd may from time to time inform its customers end users and potential customers about Furness Enterprise Ltd and Furness Enterprise Ltd affiliate products and services and other information Furness Enterprise Ltd feels may be of interest. Customers and other recipients of information from Furness Enterprise Ltd may indicate at the time they first place an order with Furness Enterprise Ltd whether or not they wish to receive such information or at any later time by simply contacting Furness Enterprise Ltd.

To Whom Does Furness Enterprise Ltd Disclose Personal Data?

Furness Enterprise Ltd will pass personal data within its internal departments in order to fulfil sales and support obligations as well as to finance departments to enable invoicing. As a general rule Furness Enterprise Ltd does not disclose personal data to unaffiliated third parties except where customer consent has been obtained where Furness Enterprise Ltd is under an obligation by law to disclose personal data or where Furness Enterprise Ltd has contracted with third parties to assist in providing services to Furness Enterprise Ltd customers such as for delivery installation and systems support services.

How Does Furness Enterprise Ltd Protect the Personal Data it Holds?

Furness Enterprise Ltd takes customer confidentiality and security very seriously. Furness Enterprise Ltd has implemented appropriate internal security procedures that restrict access to and disclosure of personal data within Furness Enterprise Ltd. These procedures will be reviewed from time to time to determine whether they are being complied with and are effective. Furness Enterprise Ltd will also actively investigate and cooperate with law enforcement agencies any allegations of abuse or violation of system or network security as set out in the applicable Furness Enterprise Ltd Acceptable Use Policy.

Customers Rights

European Economic Area legislation gives individuals whose personal data is held by Furness Enterprise Ltd specific rights to access and rectify personal data held about them. These include the right to: obtain from Furness Enterprise Ltd for a prescribed fee confirmation that personal data is held as well as a written description of such personal data the purpose(s) for which it is being used the source(s) of the personal data and details of any recipients request the deletion or rectification of personal data which is inaccurate as explained in Direct Marketing above to object to any unsolicited information sent by Furness Enterprise Ltd regarding promotions or new products and services.

Contact Details

If any individual wishes to contact Furness Enterprise Ltd regarding the personal data held about them or has any other question about Furness Enterprise Ltd data privacy procedures they should send a letter to the directors of Furness Enterprise Ltd.

Policy Updates

As part of Furness Enterprise Ltd commitment to compliance with data privacy requirements and to reflect changes in Furness Enterprise Ltd operating procedures Furness Enterprise Ltd may change the terms of this policy from time to time and will post the revised policy on this website.

 



 
 


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